A web-based application is a high-powered website that is quickly becoming a must for businesses worldwide. The website can act as an IT service management tool through which you can operate your business. Customers and clients can use your website to avail your services and make their payments. The website can be accessed from internet-connected devices at any time, circumventing the need to make customers download software on their devices before being able to use your services. Here are three key ways in which having a web-based application can take your business to the next level.
A web-based application can be run from almost any device
Unlike software that needs to be downloaded and installed and stored on the hard-drive, a web-based application can be run directly from the browser through the internet. Softwares have a plethora of compatibility issues, and a Windows application will not run on a Linux and vice versa. Operating systems are also updated from time to time, and software that runs on a Windows XP will soon be outdated and fail to run Windows 7.
Having a web-based application bypasses these compatibility issues. Your clients and customers will only need a browser and an internet connection to be able to avail your services. Any browser can run almost all web-based applications. It will not matter if your customers use Internet Explorer, Google Chrome, Apple Safari, or any other popular browser. You can also access the application through your smartphone, which adds to the number of ways in which the application can be accessed.
Lower Operational Costs:- A web-based application can greatly reduce costs and increase operational efficiency. You would not be spending hours waiting for the printer to work and physically processing mounds of paperwork, all these operations are done seamlessly and efficiently.
You will need to incur additional cost for your IT service management, but in the long run, this cost will pay for itself. Remember that web-based applications have a much more simplified architecture as compared to complex desktop software, so they are easier to build and deploy.
Easier Management:- Since the web-based software exists only in one place, that is your server; it is easy to manage as well as update. Any bugs or issues can be fixed easily and in real-time, without the need to launch an update and make your customers download the latest fix.
It reduces the burden on the end-users as well since they do not have to store your application on their hard drive. Customers can access your website through their browser and avail your services whenever they feel the need.
Conclusion:- Companies have begun to realise the vast benefits that come from investing some time and capital into developing a customised web-application. They carry several advantages over other types of software and is far more efficient than manual solutions. You can deliver the same or better services through a leaner workforce while easily engaging with your clientele.