How to Reach out to HDFC Customer Care Service for Various Enquiries?

From time to time, we all face issues related to financial activities we carry out on a daily basis. Sometimes, we transfer funds and it is debited from our account but not credited to the recipient’s account or sometimes, the transaction fails. It causes a lot of trouble but the good news is we can always reach out to the customer care service and get our issues resolved. Among the major banks in India, HDFC is also a prominent bank which provides seamless service to its customers. This bank has strong customer care support with different customer care phone numbers and emails for each banking section. For example, if you have issues related to UPI transactions, you can reach out to their number for HDFC Bank UPI customer care. Let’s check out the available options.

HDFC Customer Care Number

Customers can file complaints, raise queries, and address grievances through the HDFC customer care numbers. They are accessible 24×7 all across the nation. 

The toll-free HDFC Bank Customer Care number is 1800-202-6161. There is an alternative contact is 1860-267-6161. 

For customers who are travelling abroad, the HDFC Bank Customer Care Number is 

91-22-61606160. They can call this number and address their grievances. 

HDFC Bank extends dedicated customer care services for Non-Resident Indians (NRIs) across international locations. The NRI Customer Care Numbers are as follows:

• USA: 855-999-6061
• Canada: 855-999-6061
• Singapore: 800-101-2850
• Kenya: 0-800-721-740
• Other Countries: 91-2267606161

Please note that local charges are applicable for some countries so, customers are advised to check with their providers for detailed information. In Kenya, toll-free numbers are available for fixed networks from Safaricom and Airtel. Mobile network toll-free numbers are accessible from Safaricom, Airtel, and Orange.

For NRI customers seeking assistance with account opening, HDFC Bank provides toll-free helpline numbers for various countries:

• USA: 855-207-8106
• Canada: 855-846-3731
• UK: 800-756-2993
• Singapore: 800-101-2798

HDFC Credit Card Customer Care Number

For HDFC Bank credit cardholders needing assistance with hot listing or blocking their cards, timely action is crucial. Reach out to HDFC Credit Card Customer Care by dialling the toll-free number 1800-202-6161 or the alternative number 1860-267-6161. Additionally, customers can address credit card concerns by calling 61606161 or 6160616 with the respective local STD codes as prefixes. Specific HDFC Credit Card customer care numbers for major cities in India include:

• Delhi NCR: 011 6160 6161
• Pune: 020 6160 6161
• Mumbai: 022 6160 6161
• Kolkata: 033 6160 6161
• Chennai: 044 6160 6161

For the customer care services mentioned above, you have to call from your registered mobile number. For the mobile number registration process, follow the steps given below:

Mobile Number Registration

• You can register your mobile number online by visiting the official website of your bank.
• On the profile section, there will be an option for “update mobile number”. Select that.
• Then, enter the mobile number you wish to register. Enter other required details such as your account number, name, address, etc.
• Shortly after that, your mobile number will be registered with your bank.
• If you want to do it offline, you have to visit a nearby bank branch.
• Ask for a mobile number registration form from the bank staff.
• Fill up your personal details, account details and the mobile number you wish to register.
• Submit it along with the identity proof documents.  Your Aadhaar card/driving licence/any other government-issued identity card will serve as your identity proof document.

HDFC Loan Customer Care Service

For those interested in or currently availing HDFC Home Loans, reaching out to the HDFC Home Loan Customer Care is easy. Dial the toll-free number 1800-210-0018, accessible across India, for inquiries and assistance. Additionally, to initiate a new HDFC Home Loan application, customers can give a missed call at +91-9289200017.

HDFC Security Customer Care Service

For HDFC Securities-related concerns or queries, contact HDFC Securities Customer Care at 022-3901-9400.

HDFC Customer Care E-mail Address

If you prefer email communication, HDFC Bank offers several email IDs for different services:

• For Depository Services: dphelp@hdfcbank.com
• For Retail Banking, ATM, Debit Cards, Mutual Fund: support@hdfcbank.com
• For Loans, Advances, Advance against shares: loansupport@hdfcbank.com
• For Credit Cards: customerservices.cards@hdfcbank.com

To avoid trouble regarding bank accounts, it is also advisable to file income tax returns annually. For this, we need to link our account with PAN (Permanent Account Number). It is a 10-digit alphanumeric identification number (including both alphabets and numbers) issued to Indians, mainly to those who pay taxes. All the information of a person related to tax is recorded against a single PAN number. This serves as the primary key for information storage and no two persons or businesses can have the same PAN. It plays a very important role in fostering transparency and compliance within the Indian financial system. You can apply for a PAN card in two ways: one is UTIITSL portal and another is NSDL. Check this out for the PAN card application and UTI PAN track procedure.

Application Process for a PAN Card

You can follow these steps for a PAN card application.

• Visit the official websites of NSDL or UTIITSL to apply for a PAN card online.
• Select the ‘New PAN’ option on the portal.
• Opt for PAN card Form 49A, suitable for individuals including Indian citizens, NRE/NRI, or OCI individuals.
• Fill up the form with all the required personal details provided in the form.
• Make the payment of the processing fee online or through a demand draft after form submission.
• Upon successful submission of Form 49A and fee payment, receive an acknowledgement slip with a 15-digit acknowledgment number.
• Choose to e-Sign the application using Aadhaar OTP authentication or send the application with necessary documents via courier to the NSDL PAN office or UTIITSL office within 15 days.
• Following the courier submission, NSDL/UTIITSL performs PAN verification, and within 15 days, the physical PAN card is generated and dispatched to the provided address after verification.

Once you’ve applied for a new PAN on UTIITSL, you can track the status of your PAN using the UTI Track PAN webpage at https://www.trackpan.utiitsl.com/PANONLINE/trackApp. Enter your Applicant Coupon Number or PAN, DOB and Captcha to check your UTI PAN Status and it will be shown on the screen.